# Your business runs on your personal WhatsApp. Let your agent read it. > Plumbers, tutors, therapists, electricians, small shops: the business lives in the same WhatsApp as the family group. Customers send photos of the leak, voice notes with the address, and "so how much?" at 22:00. Your agent can keep track. **Circles lets a small business on a personal WhatsApp number give its AI agent the customer chats it chooses.** Ask who is waiting for a quote, what a customer asked last week, or where the photo of the job is, and the agent reads the chats, voice notes as text. Free for 2 chats, or Pro at $29 a month (₪99 in Israel) with 14 days free, as of October 2026. It is made for one person on one personal number. Source: https://usecircles.app/en/use-cases/small-business · Updated 2026-10-27 ## Try asking - **"Who asked me for a quote this week and hasn't heard back?"**: Chats where the last word is a customer's question. - **"What exactly did the customer on Herzl Street say about the boiler?"**: Including the two-minute voice note with the address and the symptoms. - **"Find the photos Ruth sent of the cracked tiles."**: The agent finds the message and opens the photos. - **"Which jobs did I confirm for tomorrow, and at what times?"**: Pulled from your own messages to customers. - **"Draft a short follow-up to everyone I quoted last week."**: Drafts for you to send, or sent by the agent where you allowed it. - **"Which students' parents asked to move a lesson this week?"**: For tutors and therapists who schedule by WhatsApp. ## An example exchange An invented plumber with invented customers, shortened. **You:** Who is still waiting for a quote from me? **Agent:** Three customers asked for a price and have no answer from you yet: - **Ruth** (Sunday): cracked bathroom tiles near the shower, sent 4 photos. Asked if you can come this week. - **Avi** (Monday, voice note): water heater makes noise and the water is lukewarm. Address in the voice note: 14 Herzl Street. - **Dana** (yesterday): kitchen tap replacement, asked for a price before Friday. Want drafts for all three? ## What Circles prepares for the agent - **Voice notes as text.** Customers who explain the problem by voice note, in Hebrew or English, are readable and searchable. - **Where to look first.** `activity` shows which chats moved and who sent the last message, with no text, so the agent reads only those chats to find customers waiting on you. - **Photos and documents on request.** The photo of the leak, the floor plan, the signed quote: listed with the message, opened when needed. The agent reads each file itself. - **Names you know.** Customers come back by the name you saved them under; group member lists never include numbers. Someone you never saved may appear by number. Save customers as contacts and the agent's answers read better. ## Is it the right fit? An honest answer Circles is built for one person and one personal number. That suits many small businesses, and not all of them. | | Circles | A team inbox or the WhatsApp Business API | | --- | --- | --- | | Your number | Your existing personal WhatsApp, unchanged | A business number or WhatsApp Business account | | Who uses it | You and your own agents | A team, with shared inboxes and assignments | | Automatic replies to customers | None. Nothing is sent unless an agent sends, in a chat you opened, within a daily cap | Bots and auto-replies at scale | | Bulk messages | Never. One message, one chat, each time | Templates and campaigns, within Meta's rules | | Official | No. Linked-device access is outside WhatsApp's terms | Yes, for the Business API | | Price | Free for 2 chats; Pro $29 a month | Varies by provider | If you have staff answering customers together, or want a bot that answers for you, a team inbox or the Business API is the better tool. More: [Circles vs the WhatsApp Business API](https://usecircles.app/en/compare/whatsapp-business-api) and [all comparisons](https://usecircles.app/en/compare). ## Agents that do this best - **[Instinct](https://usecircles.app/en/agents/instinct)**: "Who's waiting for me?" in a WhatsApp message from the van, answered in WhatsApp. - **[Claude](https://usecircles.app/en/agents/claude)**: Goes through the day's customer chats and photos and lists what is open. - **[ChatGPT](https://usecircles.app/en/agents/chatgpt)**: Turns what a customer asked into a quote or an email, next to your other work. ## Open the customer chats, keep the family hidden Your customers and your family share one WhatsApp, so choose carefully. Open the customer chats your agent needs as **read**, and set everything else to hidden: a hidden chat does not exist for agents. Keep sending off until you have watched the agent's drafts for a while, then open only the chats where you want help answering. Every request is in your activity log. [How Circles handles your chats](https://usecircles.app/en/security). Honest about risk: any unofficial client, such as a linked device not made by WhatsApp, is outside its terms, and no one can promise a linked device is never logged out. Circles reads by default, caps sends, never broadcasts, and connects each customer through a dedicated IP address shared with no other customer. ## Questions and answers ### Can I use AI with my personal WhatsApp number for my business? Yes. Circles links your existing personal WhatsApp as a linked device and gives your agent the customer chats you choose. You need no WhatsApp Business account and no second number. ### Is Circles a team inbox? No. Circles is one personal number for one person and their own agents. For staff sharing customer chats, a team inbox is the better tool. ### Can Circles auto-reply to my customers? No. Circles never replies on its own. An agent can send only in chats you opened for sending, within a daily cap you set, and never in bulk. ### Is this the WhatsApp Business API? No. The Business API is Meta's official route for business numbers and bots. Circles works with your personal number as a linked device, which is not an official Meta product. ### Can the agent find photos customers sent me? Yes. Circles keeps photos and documents and hands them to the agent on request, up to 50 MB each. The agent looks at them itself. ### Will my customers notice anything? No. Your number and your WhatsApp stay as they are. If you let the agent send, its messages look as though you sent them. ## Keep reading - [Reply with permission](https://usecircles.app/en/use-cases/reply-with-permission): Let the agent answer customers, with limits. - [Find files and photos](https://usecircles.app/en/use-cases/find-files-and-documents): The quote, the invoice, the photo of the job. - [Circles vs the Business API](https://usecircles.app/en/compare/whatsapp-business-api): When each one is the right tool. --- 14 days free. Link your number, pick the chats, then connect Instinct with one tap or Claude, ChatGPT and Codex with one address. Start: https://usecircles.app/start?lang=en